Konica Printers

How do I install a printer on my computer?

Print Deploy Client should be installed on each workstation. Print queues are pushed via the Print Deploy client to each workstation. IT is working on instructions for the client.

What do I need to know about upcoming changes and troubleshooting the printers?

Device behavior o Login Screen - ID will be going away. o The machine logout time is being adjusted to 3 minutes. o Ability to clear jobs holding up the queue. We will need to see if this issue presents itself with the new machines and address it at that time. o Devices Error Notifications will likely persist until error is resolved. We will need to see how this presents itself with the new machines and address it at that time.

What if I have issues or questions about the printers in the library?

Try Informatics and if they are not available contact Campus IT.

What if the printer in the library is asking for new toner or waste cartridge?

Contact Library Informatics at the lower level service desk.

What print queue should students use?

Most Students will only see follow me student. Some student workers will see both • Students need to use Follow me Student for personal printing • Student workers need to use direct print queues for departmental work.

Why did my document print in two unexpected colors?

Auto Color versus 2 Color. *Print queues should default to Black and White (Grayscale) and 2 sided. *If color is desired, Auto Color should be selected.

Why didn't the printer punch holes in my document?

Hole Punch and Staple are in the follow me queues; however, NONE of the library machines have hole punches installed. If the job has hole punch selected and it is released to a machine that does not have hole punch, it will print the job and not hole punch.